Terms & Conditions
Last updated: February 2026
Agreement to Terms
These Terms & Conditions govern your access to and use of the MTENERGY website and services. By visiting the site or requesting service, you agree to these Terms. If you do not agree, please do not use the site.
Eligibility & Age
You must be at least 18 years old to request services. By submitting a request, you confirm that you are authorized to request service at the property.
Changes to Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Your continued use of the site after changes are posted constitutes acceptance of the updated Terms.
Services Description
MTENERGY provides plumbing and heating services for residential and commercial properties in New York City. Service availability may vary based on location, schedule, and scope.
Quotes, Estimates & Pricing
Any estimates provided are based on information available at the time and may change after on-site evaluation. Final pricing may vary depending on the actual scope of work, materials, and site conditions.
Scheduling, Access & Cancellations
Appointments are scheduled based on availability. You agree to provide safe and reasonable access to the work area. If you need to reschedule, please notify us as soon as possible so we can adjust our schedule.
Payments
Payment terms will be communicated prior to the start of work. We may use third-party payment processors to accept payment. You agree to provide accurate payment information and authorize charges for approved services.
Warranties & Disclaimers
We stand behind the quality of our workmanship. Any specific warranty details will be provided in writing with your service documentation. Except as expressly stated, the website and services are provided on an “as is” basis.
Limitation of Liability
To the maximum extent permitted by law, MTENERGY is not liable for indirect, incidental, or consequential damages arising from use of the site or services. Our total liability for any claim is limited to the amount paid for the specific service giving rise to the claim.
User Responsibilities
- Provide accurate contact and property information.
- Ensure safe access to the property and work area.
- Disclose known issues that may affect the service or safety.
Prohibited Uses
- Using the site for unlawful, abusive, or deceptive purposes.
- Interfering with site functionality or security.
- Submitting false information or impersonating others.
Intellectual Property
All content on this site, including text, images, logos, and branding, is owned by MTENERGY or its licensors and protected by intellectual property laws. You may not use or reproduce content without permission.
Third-Party Links & Services
This site may include links to third-party websites or services. We do not control these sites and are not responsible for their content or policies.
Privacy Reference
For information on how we handle data, please review our Privacy Policy. If a Privacy Policy page is published, it will be linked from this site.
Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.